Tesla app coming again on-line after server outage, Musk says By Reuters


© Reuters. FILE PHOTO: Tesla CEO Elon Musk attends the groundbreaking ceremony for the Tesla Shanghai Gigafactory in Shanghai, China on Jan. 7, 2019. REUTERS / Aly Song

(Reuters) – Tesla Inc boss Elon Musk said Friday the company’s mobile application is back online after an earlier app server failure prevented many owners from connecting to their cars.

Musk responded with https: // to a tweet from a Tesla owner (NASDAQ 🙂 who said he had a “500 server error” in order to access his Model 3 via the iOS app in Seoul, South Korea, connect to.

“Should be back online now. It looks like we accidentally increased the verbosity of the network traffic,” Musk said.

The failure was first reported to https://electrek.co/2021/11/19/tesla-suffers-nationwide-app-server-outage-owners-cant-connect-cars by Electrek.

Approximately 500 users reported seeing an error around 4:40 p.m. ET (2140 GMT), according to outage monitoring website Downdetector, which tracks outages by compiling status reports from a number of sources, including user-submitted errors their platform. At around 9:20 p.m. ET, there were just over 60 reports.

“Sorry, we’re going to take steps to make sure this doesn’t happen again,” said Musk.

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